Publix launches curbside collection for prescriptions
Publix Super Markets has introduced curbside pickup in four states.
The Lakeland, Fla.-based supermarket chain said this week that the service, accessible through the Publix Pharmacy app, is now available at pharmacies in Florida, Georgia, Alabama and Virginia, excluding of certain locations. Plans are for the grocer’s pharmacies in North and South Carolina to launch curbside pickup at a later date.
To use the service, customers order prescriptions or refills through the Publix Pharmacy app or online at publixpharmacy.com and will receive a notification when their scripts are ready. Then they click on the curbside pickup option and pay through the app or website. Upon arrival, customers park in designated curbside pickup spaces, call the number on the sign, and notify customer service. An associate then brings the order to his vehicle.
“Our customers love the convenience of curbside pickup for their grocery orders, so we’re excited to add prescriptions to this offering,” Publix Vice President of Pharmacy Dain Rusk said in a statement. communicated. “Whether customers choose to shop in our stores or from the comfort of their car, we are committed to providing the same excellent service in our pharmacies.”
Curbside pickup for prescriptions is available during Publix Pharmacy hours at no additional cost. Prescription fees and co-payments are collected during the prepayment process on the app or website. Controlled substances, purchases through Medicare Part B and age-restricted drugs are not eligible for curbside pickup, Publix noted.
An online pharmacy account is required to use curbside pickup for prescriptions. Customers can create an account at rx.publix.com or by downloading the pharmacy app and following the instructions to create an account. Through the website and app services, pharmacy patients can manage all household prescriptions in one account; check prescription status, history and refill details; and pay in advance to have medication ready when it arrives.
Overall, Publix operates 1,300 stores, most of which include pharmacies, in Florida, Georgia, Alabama, Tennessee, South Carolina, North Carolina and Virginia.